These terms govern your use of our website and consulting services. Please read them carefully.
Last Updated: November 1, 2025
Welcome to Transformation 10x. By accessing our website at transformation10x.com or engaging our consulting services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our Services.
These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Transformation 10x ("we," "us," or "our"). We reserve the right to update these Terms at any time, and your continued use of our Services constitutes acceptance of those changes.
You may use our Services for lawful business purposes only. You agree to:
You agree not to:
Our consulting services are provided pursuant to a written Statement of Work (SOW) or engagement letter that outlines the scope, deliverables, timeline, and fees. Each engagement is governed by these Terms and the specific terms in the SOW.
To ensure successful engagement outcomes, you agree to:
We will perform our services with professional care and skill consistent with industry standards. However, our recommendations and deliverables are advisory in nature. Implementation decisions and business outcomes remain your responsibility.
Fees: All fees for consulting services will be specified in the SOW. Unless otherwise stated, fees are quoted in USD and exclude applicable taxes.
Payment Terms: Invoices are due within 30 days of the invoice date unless otherwise agreed. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
Expenses: Unless included in the fee, reasonable out-of-pocket expenses (travel, accommodation, etc.) will be billed separately with supporting documentation.
Disputes: Any billing disputes must be raised in writing within 15 days of the invoice date. Undisputed amounts remain payable.
All content, materials, methodologies, tools, frameworks, and deliverables created by Transformation 10x ("Work Product") remain our intellectual property unless expressly transferred in writing. You receive a limited, non-exclusive license to use Work Product for your internal business purposes only.
You retain ownership of all materials, data, and information you provide to us ("Client Materials"). By providing Client Materials, you grant us a license to use, reproduce, and modify them solely for purposes of performing our services.
Any pre-existing intellectual property, methodologies, tools, or know-how that we bring to the engagement remains our property. This includes our proprietary frameworks, processes, and general knowledge gained through the engagement.
Both parties agree to maintain the confidentiality of all proprietary and confidential information disclosed during the engagement. This obligation includes:
Not disclosing confidential information to third parties without written consent
Using confidential information solely for the purposes of the engagement
Taking reasonable measures to protect confidential information
Maintaining confidentiality for 3 years after engagement termination
Confidential information does not include information that is publicly available, independently developed, or lawfully obtained from third parties.
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is valid for 30 days from delivery of services. Your exclusive remedy for breach of this warranty is re-performance of the deficient services.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Transformation 10x, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
Either party may terminate an engagement with 30 days' written notice. You remain responsible for payment of fees for work performed prior to the effective termination date, plus any non-cancellable expenses incurred.
We may terminate immediately if you breach these Terms, fail to make timely payments, or engage in conduct that could harm our reputation. You may terminate immediately if we materially breach our obligations and fail to cure within 15 days of written notice.
Upon termination, you must immediately pay all outstanding fees and return or destroy our confidential information. Provisions regarding intellectual property, confidentiality, limitation of liability, and dispute resolution survive termination.
In the event of any dispute, the parties agree to first attempt to resolve it through good-faith negotiation for a period of 30 days.
If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of a mutually agreed arbitration service. The arbitration shall be conducted in English, and the decision shall be final and binding.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction specified in your engagement agreement, without regard to conflict of law principles.
These Terms, together with any applicable SOW, constitute the entire agreement between the parties and supersede all prior agreements and understandings.
You may not assign these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger or sale of assets.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right shall not constitute a waiver of that right.
Neither party shall be liable for failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.
If you have any questions or concerns about these Terms of Service, please contact us: